Refund Policy
A legal disclaimer
Elite Roof Lead Generation (“we,” “us,” or “our”) provides marketing and lead generation services that connect consumers with third-party roofing contractors. We are not a roofing company and do not perform any roofing services, inspections, repairs, or installations directly.
All roofing services are provided by independent contractors or companies that are solely responsible for their work, licensing, insurance, and compliance with applicable laws and building codes. We do not guarantee the work or performance of any roofing contractor, nor do we make any warranties, express or implied, about the quality, reliability, or safety of services provided by third parties.
It is your responsibility as a consumer to vet and verify any roofing contractor you choose to engage, including but not limited to confirming credentials, reviewing contracts, and ensuring proper insurance and bonding.
By using this website, you acknowledge and agree that Elite Roof Lead Generation shall not be held liable for any damages, losses, or claims arising from or related to any interaction or engagement with roofing contractors referred through this website.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.
Payment Method Disclaimer
These payment methods are for illustrative purposes only. Update this section to show the payment methods your website accepts based on your payment processor(s).